David Charman was the first winner of the Forecourt Trader of the Year Awards in 1996 and has been a winner ever since, as he has constantly transformed and evolved his business to accommodate changing market forces and challenges. He is a leader and an innovator and widely respected by the industry through his involvement with the Lakeside Group, Petrol Retailers’ Association and as the founder and former chairman of the Car Wash Association.
Parkfoot Garage is a third-generation family business celebrating 70 years in the industry. The site in West Malling, Kent – which is open 24-hours a day, 365-days a year – has undergone many changes, including a very significant £150k excavation of rock several years ago to create a spacious and leading edge convenience store, including bakery and a thriving and first-class butchery which today claims to have the best range of BBQ meats in the area, and satisfies growing demand for its Christmas turkeys. Last year a £500k investment saw the development of a new goods-in area; a giant walk-in fridge and freezer; as well as an upstairs office for staff and training purposes. The site also features a strong car wash offer with four Aquatec jet washes payable with a phone app.
The site bristles with ideas and innovation and reflects David’s driving force to constantly improve and ensure both his staff and customers are happy.